We do our best to make sure that every order is processed quickly and efficiently after it has been placed. There may be times that this is not possible, and we will then call you and/or email you. It is therefore best if you provide us with all contact information when placing your order.
DELIVERIES AND SHIPPINGOur couriers:HERMES & ROYAL MAILORDER DAYS
We ship out orders Monday to Friday, we do not ship on a Saturday and Sunday, orders placed on a weekend will go out on the first available business day (Monday unless it is a Bank Holiday). We do not ship on UK Bank Holidays
Free shipping is now only on orders over £150, with the discounts currently offered on products free shipping cannot be offered below this threshold. This can change from time to time with offers and restrictions, but any changes will be displayed on the front end of our website at again at check-out.
We have an option when checking out that allows you to select an in-store collection. This method is free of charge and allows you to come to the shop to collect your order. Please note that if you have incorrectly or accidentally selected this method then you will be required to pay for the delivery of the order.